Policy
Cancellation & Rescheduling
More than 24 hours before your slot
Cancel or reschedule at no charge. Cancellations are refunded in full to the original payment method, typically within 5–10 business days. Rescheduling moves your full payment to the new slot.
24 hours or less before your slot
50% of the inspection fee is retained to cover the reserved shop time and technician schedule. The remaining 50% is refunded. This also applies to no-shows and aircraft that are not delivered at the agreed drop-off window.
How to cancel or reschedule
Call or WhatsApp (954) 516-7882 with your tail number and scheduled date, email hello@frassiinspections.com, or reply to your booking confirmation email. The timestamp of your call, WhatsApp message, or email is what determines which window applies.
Supplemental Type Certificates (STCs)
If your aircraft carries one or more STCs, additional inspection time may be required and an extra charge can apply. We review your aircraft and advise you of any additional charge within 24 hours of booking. If the additional charge is not agreeable, you may cancel at that point for a full refund — the 24-hour cancellation window does not apply to STC quote declines.
Weather, maintenance, and our own delays
If we cancel or move your inspection for any reason — weather, shop capacity, or parts availability — you may reschedule at no charge or take a full refund. Discrepancy repairs found during an inspection are quoted separately and never charged without your approval.